The Extendher and Extendher Hood Attachment are covered by a 30 day hassle-free warranty.
Within the 30 days following the ship date: we will replace the defective/damaged item(s) for free, and will pay for the shipping costs. Extendher will only cover shipping costs on damaged/defective items. If you are returning for other reasons, then you are responsible for the shipping costs.
If one of the items you purchased is defective, please contact us via email and we will send you a replacement, as per our warranty policy. If you need replacement clips, contact us and we will send you out 2 extra clips at no charge. Thereafter, we charge $2.00/2 clips. In the event your clip pops off, it can easily be put back together using a pair of needle nose pliers. Instructions are included in your package.